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Services

Software

ITBG hold many business partnerships with the mainstream manufactures therefore whatever software your organisation needs, be it a stable operating platform, application or management tool, ITBG can source it for you direct at the best price.

In addition ITBG will check the system requirements and ensure that:

  • Your hardware is capable of supporting the required version of the software.
  • The programmes are compatible with each other.
  • Your licensing meets the requirements of the individual manufacturers.

In many instances the software is available as a trial or we can organise a demonstration for you so that you can evaluate the capabilities of the product before you decide to purchase.

Some of the Manufacturers and Products we deal with are:

  • Microsoft - Operating Systems
  • VMWare - Visualisation
  • Tivoli - Data Management
  • Blancco - data security

VMware - visualisation

Developed from the programme which was deployed in mainframe computing in the mid-1990s, VMware is the market leader in virtualisation and is the ideal choice if you are looking to contain server sprawl, virtualise your desktop infrastructure, have contractors or users working off site, or are heavily involved in research and development where the ability to maintain a ‘library’ of configurations and software programmes are essential.

ITBG are VMware VSP accredited

Tivoli – data management

Tivoli is a suite of interlinking management tools which not only automate the management of your data, its backup and bare metal recovery, but can also manage the content of the data that you are storing, and the power consumption of your systems.

Blancco – data security

Blancco is the data erasure product for hard drives which carries the highest rating throughout the world.

Fixed Price Support

Customers looking to control costs, protect service level performance and remove inventory risk can use our fixed price support solution.

Managing elements of the supply chain Acal converts the unpredictability of inventory cost into predictable components and by interrogating the installed base by system type, system location and service level we collaboratively create a support profile that evaluates risk and inventory requirements for the field.

This analysis produces a service with a fixed monthly charge for customer’s that still has the flexibility to incorporate a combination of leveraged inventory and dedicated inventory for critical system support.

Data Security

The integrity of corporate data stored on hard drives is of increasing importance to organisations.

Whether that is because the data stored is protected by Data Protection laws, Licensed software governed by the Manufacturer’s agreement, or is the intellectual property of the organisation concerned, it is essential that it is erased before the system moves from ‘desk to desk’ or leaves the ownership of the organisation.

ITBG are UK distributors for Blancco Data Cleaner which is certified at Infosec Standard 5 Enhanced level, and is used by amongst others, the MOD and NATO for the erasure of their hard drives at home and in the field.

Each erasure is insured by AXA against subsequent data recovery.

ITBG can either supply the software when a new system is purchased, supply the software to cover all existing systems or as an add-on service as part of our Asset Disposal programme.

Technical Training

Acal has developed a range of multi-vendor technical training courses to help clients maximise the use of field resources and expand their market opportunities.

Using a combination of class taught and hands on workshops Acals technical training courses prepare service desk, pre-sales and field engineering teams with the necessary technical skills to deliver their services across a wide range of enterprise hardware products.

Courses are delivered by experienced technicians or external trainers in our purpose built training facilities that have direct access to our computer room and a full range of enterprise hardware for the essential practical elements of the training.

We work closely with customers to create bespoke courses that match their support requirements and deliver the correct level of knowledge and skill to improve the levels of fault diagnosis and resolution.

Buy Back

Whenever an organisation refreshes part or all of their asset register it creates the need to dispose of their ‘old’ equipment.

ITBG can either purchase from you or manage the environmental disposal of this equipment, dependent upon its age and functionality.

Valuation & appraisal

Compiling a list of equipment for disposal is laborious and not the best use of your time.

ITBG will collect the equipment, clean, test and audit it and then provide a full inventory report to you, upon which we will base our offer to purchase.

Purchase of redundant it equipment

The price that itbg will pay is dependent upon the quantity and specification of the equipment. The offer that we make will be inclusive of all transport and associated costs.

All equipment will be cleaned, tested for specification, functionality and electrical safety.

All data will be removed from the hard drive using the InfoSec approved product, Blancco data cleaner. (See our data security page)

All future responsibility for the equipment will rest with itbg.

Data erasure

As a Blancco partner GreensafeIT has the experience and skills to ensure our data erasure processes are of the highest standard both in the application we use and the experience of our teams. Please see below a video which provides you a detailed overview of the Blancco software.

The data erasure is a method of software based overwriting that completely destroys all electronic data residing on a hard disk drive. Permanent data erasure goes beyond basic file deletion commands, which only removes direct pointers to the actual files and makes data recovery possible with common software tools. Unlike degaussing or physical destruction, which render the disk unusable. Data erasure/data wiping removes all information while leaving the hard disk drive operable, preserving assets and the environment.

The data erasure method supports high end server and Storage Area Network (SAN) environments with the hardware support for Serial ATA, Serial Attached SCSI (SAS), and fibre channel disks and remapped sectors. The application operates directly with sector sizes such as 520, 524 528 removing the need to reformat to 512 sector sizes: desktops, laptops are also supported within this environment.

The erasure service caters for all flavours of technology.

Public exposure of confidential data has become a common occurrence. The media has exploded with stories of high profile cases concerning the loss of sensitive data, strongly emphasising the need to properly destroy data. Information assets pose a significant risk due to the large volumes of confidential information that is stored on them. Data must be completely destroyed before IT assets are disposed of, recycled, reused or donated. Corporations are obliged by law to ensure the safe disposal of sensitive information or face the penalties of non-compliance.

Onsite Data Shredding

Onsite mobile hard drive shredding services are the most secure way to ensure your data is securely disposed of. GreensafeIT can shred HDD’s, DLT tapes, CD’s, USB flash drives and many other media bearing devices. It doesn’t matter if you have 1 or 5,000 devices we are happy to provide a secure and safe service. ITBG’s onsite hard drive destruction and secure shredding service ensures you to keep your information confidential and secure. Our hard drive destruction services are the most secure and cost effective way to permanently destroy your data bearing devices. We have the ability to shred down to 6mm and are standard service is no larger than 11mm shred particles. Our team of security cleared personnel install trust, peace of mind and our solutions complies with the following mandates and standards.
  • HMG Security Policy Framework
  • HMG IA Standard No. 5 – Secure Sanitisation
  • ADISA (Asset Disposal Information Security Alliance)
  • JSP 440 Joint Services Publication
  • Data Protection Act 1998

GreensafeIT’s mobile shredding services ensure that all your confidential information is securely handled at any location you have, removing any risks that can occur when transporting data and devices.

Mobile or onsite shredding services are the only secure way to permanently destroy decommissioned hard disks. Using cutting edge data destruction technology, GreensafeIT utilise shredding units which conform to the most stringent standards and mandates.

GreensafeIT has invested into a state of the art secure mobile sanitisation unit that will meet all data sanitisation requirements within the field.

The mobile unit holds 12 CCTV cameras and is secured with steel re-enforced sidings. The unit holds multiple shredding units to securely destroy hard disk drives and paper within the same secure environment.

Why Choose GreensafeIT for Secure Hard Drive Shredding Destruction Services. Most certified, secure and comprehensive mobile shredding solutions in the market place

  • Ability to process high volumes in one day
  • Highly secure and certified IT recycling business
  • HMG approved shredding solutions
  • All staff have been security vetted and approved
  • Overseen over 3M devices through the IT recycling process
  • Only Mobile ADISA Certified solution in the UK today
  • 65 years combined management experience in the IT recycling industry
  • ISO14001 & ISO9001, ADISA & DIPCOG certified
  • Approved and certified by the Environment Agency

Using cutting edge technology, GreensafeIT utilise shredding units that are fit for purpose and can shred up to 3000 devices a day conforming to the most stringent standards and mandates. Secure hard drive shredding destruction services is the most secure ways to ensure your data destruction and data disposal processes are secure whatever your line of business is. The growing threat of identity fraud means it is now more important than ever to ensure your data destruction and data disposal processes for large volumes of electronic information stored in hard drives is secure and handled by a trusted and respected supplier.

Secure data destruction and data disposal

In addition to hard drives GreensafeIT also accept the following electronic media materials for secure data destruction and data disposal:

  • Backup Magnetic Tapes (any kind DLT, mini cartridges and many more)
  • Floppy Disks (3.5 inch disks, 5.25 inch disks and many more)
  • Zip Disks (100 MB, 250 MB and other large disks)
  • Optical media (CDs, DVDs, Blue Ray and HD DVD)

Hardware Technical Repairs

The ITBG repair service is a simple and affordable way to extend the life of your IT equipment.

Over the years we have gathered a great amount of knowledge in the arears of testing, diagnosing & repairing IT equipment and can repair all makes of laptop, notebook & desktop.

We will collect, repair and return your unit to you, the cost includes all logistics and technical fees, the only additional cost is for any spare parts that are needed to complete your repair. You will receive a quote for the parts required to accomplish your repair before we proceed and we aim to have your unit back to you with 7 days of collecting it.

If you wish, you can either send or drop the unit into us yourself which will reduce the overall cost of repair to you.

Experienced IT Technicians provide repair and test services’ across the complete spectrum of Enterprise technology, ensuring the best possible life from parts and systems.

Component level technicians repair multi layered/wired boards that would otherwise need to be procured at high cost. Our purpose built workshop facilities (over 7,000 square feet) allow us to test parts and use full working systems for problem determination and root cause analysis within a safe test environment.

Our highly skilled technical team are available for pre and post-sales support.

The under floor air conditioned Computer Room, open 24x7 and compliant to ISO 14644-1 air cleanliness standard, allows ‘build environments’ to be replicated, providing safe and secure testing under controlled conditions.

For the emergencies where remote support is just not enough, we provide a ‘fly & fix’ service where we deploy our technicians to assist in the service restoration of your clients hardware.

Secure Recycling and Disposal

At ITBG we recognise that the proper disposal of IT Equipment at the end of its useful life can present a challenge with regards to environmental impact and data security. With this in mind, we provide a complete recycling solution which not only facilitates end-to-end traceability of all assets but also ensures that no data is securely and permanently destroyed.

To achieve this we utilise CESG approved data sanitisation tools for all forms of media, use a dedicated fleet of vehicles for collection across the UK and provide comprehensive asset reports. When data security is of paramount concern, we are also able to offer an on-site media destruction service.

If you like more information or pricing regarding this service, please complete this form.

Finance and Leasing

Itbg are able to offer a variety of procurement options to address complex investment decisions and manage product life cycles more effectively. To that end we offer an unrivalled portfolio of financing options to suit the needs of the most demanding organisations.

Costs can be spread over 24 – 60 months with monthly or quarterly payment profiles:

Operating lease

With this option, the equipment remains the property of the lender and gives the lessee the option of returning the equipment at the end of the term; continuing to lease at a peppercorn rental; or to buy the equipment at its residual value.

The cost appears as an operating cost in your p & l accounts as opposed to an asset on your balance sheet and can be utilised to gain tax relief.

(These leases are not currently widely available and if you would prefer to follow this option it is best to make it clear from the outset.)

Financing lease

In a financing lease, the equipment appears as an asset on your balance sheet and at the end of the term ownership passes to your organisation outright. It is slightly more expensive than a traditional operating lease as the payments will incorporate the total costs rather than a percentage, as residual values do not play a part in the calculations.

Financing

This is an efficient method of spreading the cost of purchasing the equipment outright over a given period of time and is the option favoured for the purchase of software or consultancy and installation services, where the benefit of the goods and services cannot be transferred.In this instance, the lender pays for the full capital cost, but you are responsible for the vat element which must be paid up front.

Funding for existing assets

Some specialist it lenders will finance your existing hardware estate based upon its then current fair market value. If this is something that would be of interest to your organisation do please call us to discuss how we can help you.

If you are considering funding and would like to know how much you are able to borrow, please visit our request for funding page.