GDPR Privacy Notice

Who We Are

IT Business Group Ltd (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.

IT Business Group Ltd’s registered office is at Unit 7 Marlborough Trading Estate, HP11 2LB and we are a company registered in England and Wales under company number 4511816. We act as the data processor when processing your data. Our designated Data Protection Officer/Appointed Person is Greg Seridarian, who can be contacted at Unit 7 Marlborough Trading Estate, HP11 2LB.

Information That We Collect

IT Business Group Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is:

We collect information in the below ways:

How We Use Your Personal Data

IT Business Group Ltd takes your privacy very seriously and will never disclose, share, or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below:

Your Rights

You have the right to access any personal information that IT Business Group Ltd processes about you and to request information about:

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. IT Business Group Ltd] uses [a third-party/third-parties] to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws, and any other appropriate confidentiality and security measures.

Experian

Credit checking of customers to inform of credit worthiness

http://www.experian.co.uk/gdpr/faqs.html

Safeguarding Measures

IT Business Group Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures in place, including:

SSL, TLS, encryptions, restricted access, IT authentication, firewalls, anti-virus/malware

Transfers Outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. IT Business Group Ltd does not transfer or store any personal data outside the EU.

Consequences of Not Providing Your Data [if relying on statutory/contractual requirement basis]

You are not obligated to provide your personal information to IT Business Group Ltd, however, as this information is required for us to provide you with our services/deliver your products, we will not be able to offer some/all our services without it.

Legitimate Interests

As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

We use the legitimate interests’ legal basis for processing contact details to enable us to supply our products and services.

How Long We Keep Your Data

IT Business Group Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Where this data is that of corporations we may hold on to the details for longer in strict confidence with our CRM management database for us to compare past pricing information and relate any future offers that may be of interest.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Special Categories Data

Owing to the products and services that we offer, IT Business Group Ltd sometimes needs to process sensitive personal information. Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.

>Where we rely on your consent for processing special category data, we will obtain your explicit consent. You can modify or withdraw consent at any time, which we will act on immediately unless there is a legitimate or legal reason for not doing so.

Marketing

LEGITIMATE INTERESTS

IT Business Group Ltd may occasionally send you special offers of IT hardware by email that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.

If you would prefer not to receive the above-mentioned marketing and offers, please log into your account and opt-out within your profile.

Lodging A Complaint

IT Business Group Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

IT Business Group Ltd
Greg Seridarian
Unit 7 Marlborough Trading Estate
High Wycombe, HP11 2LB

Tel. 0208 997 6555
greg@itbg.co.uk

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